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Frequently Asked Questions:

  • Why Choose 9Box Now?
    9BoxNow is the choice for organizations seeking a streamlined talent management solution. Our platform offers a perfect balance of simplicity and effectiveness, delivering substantial time savings without the clutter of unnecessary features. With its cost-effective pricing model and no setup fees, 9BoxNow provides immediate value without requiring investment in a larger ecosystem. The flexible and agile assessment process allows you to quickly gather insights and take actionable steps, ensuring your talent management strategy remains dynamic and responsive to your organization's evolving needs.
  • What is 9Box Now?
    9Box Now is a modern talent management software that enhances the traditional nine-box grid employee evaluation. It helps organizations assess, develop, and strategically manage their workforce by evaluating both performance and potential.
  • What is the setup fee?
    Nothing! Training and implementation is included with your annual subscription. We also offer continued customer support for no extra fee.
  • How does 9Box Now differ from traditional nine-box grids?
    9Box Now offers a dynamic, digital approach to the nine-box grid. It includes features like customizable assessment questions, real-time updates, generated reports, and integration with our other HR systems, making it more comprehensive and user-friendly than traditional methods.
  • Is 9Box Now suitable for small businesses?
    Absolutely! 9Box Now is scalable and can be customized to fit the needs of organizations of all sizes, from small businesses to large enterprises.
  • How does 9Box Now help reduce bias in evaluations?
    9Box Now uses a structured questionnaire approach instead of subjective drag-and-drop placements. This method, combined with customizable criteria and multiple evaluator inputs, helps minimize personal biases in the assessment process.
  • Can we customize 9Box Now to fit our organization's specific needs?
    Absolutely! 9Box Now allows you to customize assessment questions, evaluation criteria, and reporting to align with your organization's unique requirements and culture.
  • Does 9Box Now provide training or support?
    Yes, we offer comprehensive training and ongoing support to ensure you get the most out of 9Box Now. This includes initial setup assistance, user training, and responsive customer support.
  • How often should we conduct evaluations using 9Box Now?
    While this can vary based on your organization's needs, many companies find conducting evaluations quarterly or bi-annually to be effective. 9Box Now's efficiency allows for more frequent assessments without significant time investment or added cost.
  • Can 9Box Now help with succession planning?
    Definitely! 9Box Now integrates directly with our succession planning software SuccessionNow, allowing you to easily identify high-potential employees and develop targeted succession strategies.
  • How does 9Box Now handle changes in employee performance or potential over time?
    9Box Now allows for real-time updates and historical tracking. You can easily update assessments as employees develop, and the system maintains a record of these changes, allowing you to track progress over time.
  • What is the Pricing?
    Pricing is based on a per user employee with a minimum of 65 employees. There are volume discounts for larger companies. See our Pricing Page for more detail.
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